We will always strive to ensure our services are free from discrimination, neglect and abuse, and uphold the privacy, dignity and confidentiality of our clients, their families and carers. We acknowledge the dignity of our clients who may choose to take risks, while taking action to create a safe environment when receiving our services.
Implementing this policy is the responsibility of all Horizon Therapy Services Employees. The Practice Manager is responsible for ensuring all staff read and implement this policy and associated procedures, and that feedback is sought from our clients to ensure continuous improvement in everything we do.
Legislative ContentThe United Nations’ Convention on the Rights of Persons with Disabilities (the UN Convention) states that a person with disability has the right to liberty, security and freedom from abuse and neglect, and where these rights have been violated, to have equal recognition by law and access to justice.
The Policy is consistent with the UN Convention, as well as the objects, principles and requirements of the National Disability Insurance Scheme Act 2013, its associated Rules, and the NDIS Practice Standards.
Our Service Commitment
All staff will proactively work to ensure that:
Person-Centred Approaches to the Promotion of Human Rights
People with disability remain at the centre of prevention and responses to discrimination, abuse and neglect. We will do this by:
Monitoring and review
The Horizon Therapy Services Management Committee will monitor and review the implementation of this policy on a quarterly basis. Feedback from our clients will also be sought as part of our commitment to customer feedback and through our Advisory Committee.
For further information on this policy and associated risk management procedures, contact Helen Shayler, General Manager at firstname.lastname@example.org.
This policy and procedure will be revised as required and at no later than one year from the date of last major revision.